Real-World Hospitality Insights for Kenyan Businesses

Hospitality Business 101 is a multi-expert online learning platform for Kenya’s hospitality professionals and enthusiasts. From restaurant management and service excellence to spa operations, wine appreciation and culinary skills, our evening classes deliver clear, practical knowledge you can apply immediately — whether you manage a business or simply love hospitality.

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Johnson Kagz

Why HB101 Exists — and Who’s Behind It

HB101 is a hospitality training initiative built for the Kenyan industry — from choma joints to boutique hotels. Every module is designed around real teams, tight budgets and the daily chaos of service in Kenya.

Led by Kagz, a Swiss-trained chef and hospitality business strategist, and delivered alongside top industry experts (including sommeliers, chef-owners, baking and pastry specialists, and seasoned hospitality trainers), HB101 bridges classroom learning with real-world experience.

After founding and growing the popular Moov Café & Bistro into a Nairobi favorite, Kagz went on to support cafés, restaurants, and hotels across Kenya — from Nairobi and Nyahururu to Kilifi, Mombasa, and Lamu.

Through JNSN Hospitality Partners, the HB101 team focuses on building strong systems, training people and turning chaos into consistency and profit— one business at a time.

Who This Is For

This program is designed specifically for:

  • Individuals planning to open a café, choma joint, bar, kibanda, hotel, etc
  • Current restaurant owners dealing with chaos, wastage, or poor staff performance
  • Team leaders or managers seeking better control and growth strategies
  • People with a restaurant dream but no idea where to start
  • Early-career professionals looking for practical, locally relevant hospitality skills
Kenyalyn Oddenyo: JNSN Project Coordinator & Wines Expert
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Team Photo
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JNSN Team Meetings for purposeful growth
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Hellen Akoth: Associate Consultant & Service Training Lead & Johnson Mbugua: Director & Lead Consultant
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Busy local joint
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Upcoming Intensives You Can Join

Course NameStartsFocusPrice
How Restaurants WorkAug 25th - Aug 29thSystems, People, ProfitKsh 2,000View Class
Profit on a PlateSept 10th - Sept 12thPricing & Costing for Kenyan KitchensKsh 1,800View Class
Service That SellsSept 29th - Oct 2ndTurning Guests into RegularsKsh 2,000View Class
The Theory Of WineNov 10th - Nov 12thFundamentals of Wine for EveryoneKsh 2,200View Class
Hospitality Staff Recruitment 101Coming SoonHiring, Induction & OnboardingKsh 1,500View Class
Kitchen Systems & Production PlanningComing SoonFlow & Inventory ManagementKsh 2,500View Class
Hospitality MarketingComing SoonDigital, Local & Loyalty CampaignsKsh 2,500View Class
Cash Control & POS MasteryComing SoonPOS Systems, Cash Handling, ReconciliationKsh 1,500View Class
Hotel Housekeeping ExcellenceComing SoonRoom Readiness, Cleanliness, & Guest ComfortKsh 2,000View Class
Building and Keeping a TeamComing SoonThe Psychology Behind Hospitality TeamsKsh 1,800View Class
Smart Supplier ManagementComing SoonBuying Better, Wasting LessKsh 2,000View Class
Johnson Kagz coaching session

Why It Works

This isn’t theory. It’s real hospitality execution built for the Kenyan market.

Built for Kenya

No imported textbooks. This course delivers practical systems and tools tailored to local eateries, bars, hotels and cafés.

Designed by a Pro

Kagz has worked with hospitality teams in Kenya and Switzerland- understanding and solving real business challenges, from staffing to sales.

Focused & Fast

By the end of each course, you’ll learn and apply the essential strategies that drive performance.

How the Course Works

Each class is intensive with real systems training — built for hospitality teams in Kenya.

  • When: Monday to Friday
  • Time: Between 6:00 PM and 8:00 PM
  • Where: Live via Google Meet
  • How: Interactive lessons, screen-shared resources, real case breakdowns
View Course Topics
Hospitality 101 Course Poster

What You Get

  • Live evening Google Meet sessions
  • Step-by-step resources, templates, and trackers
  • Lifetime access to course notes
  • Live Q&A with Kagz and other industry professionals
  • Certificate of Completion
Hospitality course tools and templates preview

Ready to Join? Here’s How to Enroll:

Till Number: 8985298

Name: Johnson Mbugua (JNSN Hospitality Partners)

send a WhatsApp message to WhatsApp stating the course you are interested in. We’ll then send you the online application form.

We’ll send you:

  • Google Meet Link
  • Pre-course checklist
  • Access to learning resources
Enroll Now

Hospitality is Changing. Are You Ready?

Whether you’re running a choma spot or planning your first café, what you don’t know is costing you. These tools change that.

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