Crafting Unforgettable Hospitality Experiences
JNSN Hospitality was founded with a simple yet powerful mission: to help hospitality businesses scale efficiently without compromising quality. We understand the challenges faced by restaurants, hotels, bars and food service providers—from operational inefficiencies to customer retention struggles.
With years of expertise in the hospitality industry, we provide customized strategies, technology-driven solutions, and hands-on consulting to help businesses thrive in today’s competitive market.
To provide professional hands-on and SMART support to businesses and assist them in the achievement of their desired goals and targets.
To be recognized as the leading hospitality business development partner in the region by introducing sustainable market-driven solutions and innovative programs for SMMEs.
Justifiable focus and direction.
New and innovative concepts.
Strategic guidance on your journey.
Navigation through market forces.
Years of experience in hospitality strategy and management.
Customized approaches that fit each business's unique needs.
Leveraging the latest digital tools for efficiency.
Success stories of businesses we’ve helped scale.
Director & Lead Consultant
Johnson Mbugua is a Swiss-trained chef and hospitality professional with a Master’s in Hospitality Management. As the Director and Lead Consultant at JNSN Hospitality Partners, he works with restaurants, cafés, and hotels across Kenya to build efficient systems, enhance profitability, and elevate guest experiences.
Before founding JNSN, Johnson established and successfully operated Moov Café & Bistro, a Nairobi-based creative hub that became one of the city’s most loved hospitality brands. He also served as Head of Marketing & Enrollment at Boma International Hospitality College, where he led student recruitment growth, strengthened the college’s market presence, and lectured in key hospitality management & culinary classrooms— nurturing the next generation of industry professionals. His hands-on leadership and proven turnaround strategies have since guided the growth of notable outlets including Koa Lamu, Wrapped Foods, Nairobi, La Fattoria Resort in Mombasa, and The Twisted Fig, Kilifi, to name a few.
Driven by a deep passion for empowering people and transforming operations from the inside out, Johnson combines creativity, structure, and insight to deliver lasting results. His philosophy is simple: empowering hospitality, transforming lives.
Associate Consultant & Service Training Lead
Hellen Akoth brings international experience across Kenya, Malaysia, and Rwanda to the world of hospitality. A rapid industry riser, she has transformed restaurant operations, empowered teams, and created exceptional guest experiences in hospitality establishments.
Rising quickly from service personnel to restaurant manager, Hellen delivered significant operational improvements through effective team leadership and event management. She has led training programs that instill consistency and excellence and contributed to international events, including the World Trade Center Exhibition in Kuala Lumpur.
Hellen holds a First-Class Degree in International Hospitality Management and a Diploma in Hotel Management. She believes leadership is about leading by example, empowering teams, and creating memorable experiences for every guest.
“Every guest interaction is an opportunity to craft a memory, inspire a team, and elevate the experience.”
Project Coordinator & Wines Expert
Kenyalyn is a highly skilled culinary professional specializing as a Private Chef and Sommelier, offering clients a complete, refined dining experience. Drawing on a Le Cordon Bleu Diploma and intensive fine dining training in South Africa and Kenya, she excels at bespoke menu creation and precise execution.
Her comprehensive service foundation is strengthened by a Dual Diploma in Hotel Management and diverse work experience across Kenya and the USA. As a WSET Level 2 certified Sommelier, Kenyalyn seamlessly curates expert wine pairings, an expertise showcased by her participation in the prestigious 2024 World Wine Tasting Championships in Bordeaux, France, as a Team Wine Kenya contestant. This unique combination highlights exceptional client management, logistics, and a holistic commitment to global hospitality standards.
Let’s discuss how JNSN Hospitality Partners can help you optimize operations and maximize growth.
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